VRX Company Inc

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Text Inserter Compatibility

What do I need to know to install a Text Inserter?


Video Compatibility

VRX Company Inc has text insertion solutions for network High Definition IP video such as 720P and 1080P. See our VR100IP for High Definition.
Note: Our VR2004 for Standard Definition cameras has gone end of life.

POS Compatibility

No technology that you should want in your POS (Point of Sale) can break into the system and force data out. The POS must cooperate. The successful installer of text insertion will identify some data which comes out of the POS naturally and is suitable for Loss Prevention.  The most common way to get suitable data is from a DB9 serial port set up for a customer pole display or a real time journal printer. A journal printer makes a record of all transaction events for the store owner and when available is often the best interface. Avoid text insertion from a receipt printer. Text Insertion from a receipt printer is a solution of last resort because receipts are usually not real time and many receipts do not show voids and many retails do not want to force compulsory printing of receipts.

You should think of the Text Inserter like this, it is a Customer Display, or it is a Journal Printer, which just happens to "print" on CCTV Video.

It is simple to add Text Insertion to almost any POS system that has a serial port to support either a Pole Display or Journal Printer. Some POS system developers are now adding dedicated output for Text Inserters which work even better. They go by such names as "Serial Security Interface", "Video Interface", "Camera Interface", DVR Interface" or similar sounding names.  Ask your POS seller tech support to identify how your POS can be compatible.

What do I do if the POS has a USB customer pole display?

The host and client design of a USB interface does not allow for splitting the data to two client peripherals, the customer display and the Text Inserter. If the POS has a USB customer pole display, and the store owner is serious about Loss Prevention, advise them to remove the USB customer pole display and replace it with a serial port customer pole display so that serial data can be split for the Text Inserter.

Check out our VR2004 Kits for solutions to many common POS types.

Have IP Cameras? Check out our VR100IP Kits!


See below for our extensive list of POS systems and Cash Registers where our Text Inserter has been lab tested or field proven. If you do not see your POS system, please call or email for assistance. Please be ready with the Cash Register or POS manufacturer name and model number. Also find the exact name of any software is essential for PC based systems. Equally important is the brand and model of the pole display used or which can be supported by the cash register or POS system. If the POS has a JOURNAL printer please specify the brand and model.

For applications such as metal recycling and waste management, we even support electronic scales.

Before you order, please double check your interface type.

Pole displays come in USB, serial and parallel. Please follow the cable and check to see if your is display is connected to a USB port, COM port (usually but not always DB9 male) or an LPT1 parallel port (usually DB25 female) on the POS system.

Printers come in both serial and parallel. Serial printers usually have a DB25 female connector on the printer. Parallel printers usually have a 36 pin Centronics connector on the printer.

Text Inserter Compatibility Table (Hint: use "CTRL F" for quick search)

Index
Pole Displays Cable Notes: Set up Text Inserter
101 Aedex DB9 Use "Generic" 
102 AQSONIC DB9
AQSONIC emulates many models. Set the Text Inserter to the same model for which the POS is configured.
103 Partner Tech
CD5220, CD7220
DB9 Use "PARTNER TECH"
Partner Tech displays emulates many models.
PTC, Epson, ADM787, ADM788, Aedex, Emax, DSP 800 and Ultimate.
Set the Text Inserter to the same model for which the POS is configured.
104 Champion DSP800 or compatible DB9 Use "DSP-800 EMUL" (Buy a Logic Controls kit and set for DSP-800)
105 IBM SurePOS models with DB9 and DB15

DB15 model 15K2012.

User mush confirm the display is an RS232 serial port pole display.
Not all IBM displays are RS232.

Check for RS232 COM port connector for:
  1. DB9
  2. DB15
  3. RJ45
Note not for RS485 ports.
For many POS with DB9 use "LOGIC CONTROLS"

For with  IBM_15K2012 with DB15 use "DB15 PD (Pole Display Kit)"

Check out our Kits including the kit for Logic Controls at: Video Text Inserter Kits
106 IEE DB9 Use "IEE POLE DISP"
107 Emax DB9 Use "Generic" 
108 EPSON Pole
DB9 Use "EPSON POLE"

Check out our Kits including the kit for Epson Pole at: Video Text Inserter Kits
109 Logic Controls DB9 Use "LOGIC CONTROLS"

Check out our Kits including the kit for Logic Controls at: Video Text Inserter Kits
110
MICROS 3700 WS4 (Work Station 4), e7 and others with a 2x20 character Pole Display on Mini-Din_4 and similar.
Mini-Din connector "Y"-Splitter and adapter
Use our active adapter cable and an "IEE POLE DISP"  See: MICROS KIT
111 NCR See the NCR RealPOS link below.
Various: Mini Din 8, DB9
For Pole Display 5972 use "NCR"
For ECR model 7445 use "EPSON POLE"
112 Partnertech DB9 Use "PARTNER TECH"
113 POSIFLEX DB9 POSIFLEX emulates many models. Set the Text Inserter to the same model for which the POS is configured.  Epson is the default mode for the POSIFLEX pole display.
114 TEC (Toshiba with external pole display such as 600 and 1595.) DB9
Use "TEC"
115 Touch Dynamic P07303
DB9
The P07303 emulates many command sets. Set the Text Inserter to the same command set for which the POS software is configured.

Use our kit for "LOGIC CONTROLS" and change command set if required. 

As of V1.36, the POS7300 command set is not fully supported. Change POS software and pole display to choose another command set.
116 Ultimate Technologies (also Javelin pole display) DB9 Use our kit for "LOGIC CONTROLS"
117 DynaPos
Emulates many command sets.
DB9 Set the POS and the pole display to any common command set the VR2004 can support including

Emulates Epson, Aedex and DSP800 command sets. For Aedex use "Generic" Mode
118
Bixolon
Emulates many command sets.


DB9
Emulates many command sets.
 
Set the POS and the pole display to any common command set the VR2004 can support including: Epson, AMD, DSP800, Aedex, DSP800 UTC (=Logic Controls) or CD5520 command sets.
118
Others Not Listed Here and supporting multiple command sets.

DB9
Set the POS and the pole display to any common command set the VR2004 can support.  Always try Logic Controls first.
120
Any pole display with USB data connection.
USB
Please call us a the number above.

Journal Printers Cable Notes
201
Citizen 3200, ESCO 3200, RJV3200
Same as Epson.
Often used with Ruby Terminals. See our Kits including the kit for RUBY at: Video Text Inserter Kit for Ruby All Journal
202
Epson TM-88III, TM-U200, M119D and others.
 This pin out is DTE. User our standard EIA561 splitter solution.
USE "EPSON PRINTER"
203 Epson TM-U295 This pin out is a DCE
Needs a NULL MODEM adapter when used with the VRX standard EIA561 splitter solution.
204
Star  Check pin out. Compatible in Generic Mode
205
Seiko DBU-E247. Used on Ruby/Topaz and Sapphire POS by Verifone. DB9
See KIT_VR2004_SEIKO
206
Verifone 950, V153

Use VRX kit solutions.
See our kits for Verifone aka RUBY at: Video Text Inserter Kit for Ruby All Journal
207
Most All Others  Check pin out. Many Work Using "Generic" Mode





ATM (Automatic Teller Machine)
Cable Notes: The ATM owner must take responsibility for any ATM setup. This information is FYI only.

Genesis
DB9
Set DB9 DEV= Epson Printer, Set Remove Multi space = ON.

NCR ATM
NCR ATM,
                    Automatic Teller Machine, National Cash Registerl
DB9
Set DB9 DEV= ATM NCR

Other

Any ASCII data can be displayed

POINT OF SALE SYSTEM Cable Notes: A store manager or owner must take responsibility for any Cash Register  / POS setup. This information is FYI only.

AdvancedPOS Made Easy®
AdvancedPOSme AdvancedPOS Made Easy

DB9 Serial Pole Display

Application Note for setting up AdvancedPOSme for VR2004

AdvEntPOS
Used in liquore stores and more.
Text insertion
                      for AdvEntPOS for liquor stores
Software by: Sypram Software

DB9 serial port connection
Interface the VR2004 as either a COM port customer display or, under "Other Devices", use the camera interface.

Set the port for 9600 8N1.

Aloha by Radiant Systems / NCR.

Aloha Restaurant Point of Sale


Example DB9 COM Connection(s) on Radiant P1515.VR2004 Text Inserter connection on Radiant
                      P1515 terminal

OR

Example RJ12 COM connectors on Radiant P1500.
VR2004 Text Inserter
                      connection on Radiant P1515 terminal






DB9 on older PC. and some Radiant such as P1515 and if no internally connected display.

  OR

On RJ12 P6C6, serial port often with Radiant P703 /P702 or other pole display types.

Aloha has a long history and can be found running on both standard PC POS hardware and Radiant / NCR all in one POS hardware.

For success, the Text Inserter connection will be to a serial port configured for a customer pole display. There are several possibilities.

If there is an actual  customer display that determines the model and COM port type. Check for DB9 serial port or RJ12 serial port and use the appropriate VRX Company kit for correct serial port connection. 

For DB9 Use our kit for "LOGIC CONTROLS"
The Text Inserter's BPS may need to be set for 4800.  May have to try alternate command sets.

For RJ12 COM port models such as with Radiant P702 or P703 Display. Same as some Dunkin Donut. See our Kit:P703

If there is no existing pole display, have the Aloha/Radiant Tech support set up serial port ( DB9 preferably if there is one) for Ultimate Technologies PD220XL (Same as Logic Controls).  For DB9 Use our kit for "LOGIC CONTROLS"  The BPS may need to be set for 4800.  May have to try alternate command sets.

Aloha supports several pole display "command set" types. The Text Inserter must be set to the same type, if possible. Not all types are supported or have been tested for support by the Text Inserter.  Call VRX Company for more information.

The text inserter will have no data to insert unless the Aloha terminal is set up for a customer display so the purchaser or store owner is responsible for getting any required tech support from Aloha to get the terminal configured for success.

Aldelo® Restaurant  POS
Aldelo Restuarant POS
DB9
There are two solutions. Each use a DB9 serial COM port.  The register owner, must add a USB to Serial adapter cable if required to get the required COM port..

Solution 1, serial port Customer Pole Display
Application Note for setting up Aldelo for VR2004  For DB9, use our BFD kit for "LOGIC CONTROLS"

Solution 2, serial port Journal Printer
Application Note COMING SOON.
User our kit for Journal printer: Journal Printer Kit

BPA Restaurant Professional

BPA
                      Restaurant Profesional
DB9 
Three steps:
1. Set for Serial Pole Display type: EPSON
Setup:
Enter restaurant system.
    Manager Function
        Printers and Devices
            POS- Gratuity tab
                Third option down, check box for: enable POS pole display.
2. Set Windows for Generic Text Serial Printer:
Go to Windows Printer. Add a Generic Printer to COM1 (or appropriate COM port).
3
. Set BPA for Serial Printer for Pole Display:
Enter restaurant system.
    Manager Function
       Definitions
           Printer & Forms Setup
               Display Pole Driver: Generic Text




CAPretail point of sale.
Sellwise 8.

CAPretail
                      Sellwise, works with text insertion








DB9 COM port.
Serial Pole Display: Use our KIT VR2004 Logic Controls Except set for EPSON command set and remove MULTI SPACE: YES

Application Note for setting up CAPretail COMING SOON





Cash Register Express by PC America
Go to PC America below




Casio 2100, 2200 and 2400
Casio 2400
DB9
Caution Some settings can cause slow printing of internal receipt printer. Have a Casio technician help with setup. One customer suggests using Macros, set serial port as receipt printer. Send a copy to the internal printer.

Use our kit for "CASIO SURVEILLANCE KIT"



CASIO TK-3200
CASIO TK-3200 POS system cash register
DB9
Set serial port on Casio TK-3200 for Surveillance Interface.


Use our kit for "CASIO SURVEILLANCE KIT"

CASIO QT-5000

CASIO QT-5000 POS system
RJ45to DB9, RJ45 cable

Serial Pole Display

See: Application Note for setting up CASIO QT5000 on our Manuals page


CASIO QT-6000

CASIO QT-6000 POS
                      system aka QT6000
DB9 Connect to any available COM port.


or

RJ45to DB9, RJ45 cable

Set serial port on Casio QT-6000 for Surveillance Interface (aka DVR interface).

Use our kit for "CASIO SURVEILLANCE KIT"

The store owner or IT support for the register must check that the Surveillance or DVR option is available and upgrade software if necessary. 

Setup: "Check the PGM3-->Machine Features-->I/O Parameters, for the Surveillance or DVR options.Example for COM5 set record 22 to 0100000051for 9600 bps. Set last digit to "0" for baud rate 19200."



CASIO QT-6600

CASIO QT-6600 POS
                      system aka QT6600

Connect to any available COM port.

DB9 or

RJ45to DB9, RJ45 cable
Set serial port on Casio QT-6600 for Surveillance Interface (aka DVR interface).

Use our kit for "CASIO SURVEILLANCE KIT"

CASIO TE-7000

CASIO TE-7000 cash
                      register

Connect to COM 3.

DB9 or

RJ45to DB9, RJ45 cable
Set serial port on Casio TE-7000 for remote customer display.

Setup: "Use the COM 3 display port.  Set record 21 options code 0100000031 to turn on the customer display.  The first "1" enables the display and "3" is the com port and the last "1" indicates the baud rate 9600.  Set last digit to "0" for baud rate 19200."

Use our kit for "CASIO SURVEILLANCE KIT" but change the baud rate to 9600.

Casio TE-8500
Casio TE-8500 Text Inserter Kits available.
Connect to COM 3.

DB9 or

RJ45to DB9, RJ45 cable
Set serial port on Casio TE-8500 for remote customer display.

Use our kit for "CASIO SURVEILLANCE KIT"
but change the baud rate to 9600.

CASIO BT-9100

CASIO QT-6600
                      POS system aka QT6600
DB9 or

RJ45to DB9, RJ45 cable
Ask your Casio Tech. If possible, set serial port on Casio BT-9600 for Surveillance Interface or use a customer display.

Use our kit for "CASIO SURVEILLANCE KIT"

Chavarro
Retail Manager
Chavarro Retail Manager



DB9 Serial port.


Use kit Partner Tech CD5220

Set Retail Manager for a serial port Customer Pole Display on a COM port. Add a USB to Serial adapter if necessary. Set the POS software for Partner Tech CD5220 command set.


Chavarro Retail Manager, Sample Text
                      Insertion Image


COMCASH
For Convenience Store, General Retail, Grocery, Restaurant/ Bar
Comcash
                      Bundel

DB9

Serial Pole Display: Logic Controls Logic Controls
Note a serial port is required. Use a USB to serial adapter if necessary and the owner or their tech support must setup the POS software for a logic Controls type pole display.

Replace any USB pole display with a serial port pole display if necessary.

Corner Store
Text Inserter
                      works with Corner Store POS. Use Logic Controls
                      Kit



DB9 split from pole display

Serial Pole Display: Logic Controls Logic Controls Except set for Remove Multi Space: YES

Application Note for setting up Corner Store POS




CounterPoint a graphical point-of-sale and inventory management system.  Now owned by Radiant Systems and Radiant Systems is now owned by NCR.

Counter
                      Point Home graphical point-of-sale and inventory
                      management system
RJ12 on Radiant.



Older PC on DB9

New installs typically on Radiant / NCR hardware.  See Radiant

Older installs on PC Compatible with Logic Controls and Ultimate Technologies customer display.  For PC based systems set for Logic Controls using this application note:  Application Note for setting up CounterPoint for VR2004

For systems with Radiant / NCR hardware please find the exact model number of the pole display if there is one. Otherwise, the owner of the POS will have to have Counter Point tech support setup a serial port to for pole display for the text inserter. Call us to discuss the possibilities.


CRS 3000
Set DB9 or RJ45 COM PORT for Remote Journal Printer
Same as SAM4s.
Check out our Kits including the kit for SAM4s at: Video Text Inserter Kits

DacEasy Point of Sale by Sage

DB9
Serial Pole Display: Logic Controls

Application Note for setting up DacEasy Point of Sale for VR2004


Datasym XR650
Hybird POS system.
Datasym XR650 Hybird POS system


DB9 Handshake
Configure XR650 for serial DB9 output of Journal Printer.

Datasym 6000 System
Original Hybird System
Datasym 6000 POS
DB9 Handshake
Configure Datasym 6000 for serial DB9 output of Journal Printer.

Digital Dining

Text
                      Insertion for Digital Dining


DB9 Serial Port
Set the POS software for a serial port pole display of type Logic Controls PD3000.

Order our text inserter kit for Logic Controls

DirectouchPOS

Logo for Directtouch POS
 DB9 Serial Port
Compatible with Logic Controls and Ultimate Technologies Line Displays

Dresser Wayne  Wayne and Dresser MSI  (Formerly Tokheim)
MSI POS Dresser Wayne
DB9

Serial Pole Display, Logic Controls and Ultimate Technologies Pole display PD1100
NOTE: The serial setup is 4800 8-N-1.

Check out our Kits including the kit for Dresser Wayne at: Video Text Inserter Kits



Dresser Wayne 
Nucleus POS systems.

on IBM SurePOS
Nucleus POS
                      Dresser Wayne
or

on Fujitsu
Nucleus POS Dresser Wayne

May require Edgeport(TM)
Edgeport to which to connect Text Inserter on
                      Nucleus POS.



There are three possible solutions for text insertion on Nucleus.


To find your options see right.


Surveillance Interface: The owner of the POS must have a serial port set up for this. Works with IBM, Fujitsu and others. May require the end user to purchase an Edgeport from the POS vendor.  More information at:
Video Text Inserter Nucleus Kits

RS232 Serial Pole Display:  Various hardware and may have either DB9 or DB15 IBM pole display.  Because of scrolling messages the Text Inserter may need to be set for Two Line only mode, or the POS owner may need to set the POS to turn off the scrolling messages.
INSTRUCTIONS:
In the Nucleus System, go to Programing> Systems > IPT> Site > Idle Seconds and set to zero. This disables the scrolling message.

Does not work with Fujitsu USB type pole display.  See DB9 Pole Display Kit (Logic Controls or  DB15 PD (Pole Display Kit)



Eclipse POS by Katwar Software Group

Katwar Software Group has been serving the pizza industry since 1997
DB9
Set serial port for Epson Pole Display.

Future POS aka FPOS

DB9,
and DB9 RTS/CTS Handshake adapter.
Serial Pole Display. Use kit: Logic Controls
Also requires our  part HANDSHAKE_DB9F_CTS_RTS

See also How To Configure FPOS (Future POS) for Pole Display

Fujitsu TeamPOS2000/3000

Check for DB9.
Serial Pole Display: Logic Controls

Gilbarco GSITE (or G-SITE)
Important Notice:
G-SITE is going end of life. It is to be replaced by PASSPORT. However with the purchase of some adapter cables and a FREE upgrade to the software of, your VR2004 it will work on the PASSPORT. Contact the VRX Company and learn how to convert from GSITE to PASSPORT.
RJ45 to DB9 adapters, RJ45 cable Serial Pole Display: GSITE

Check out our Kits including the kit for GSITE at: Video Text Inserter Kits

Gilbarco PASSPORT DB9 Serial Pole Display: IEE

Check out our Kits including the kit for PASSPORT at: Video Text Inserter Kits

Because of scrolling messages the Text Inserter may need to be set for Two Line only mode, or the POS owner may need to set the POS to turn off the scrolling messages.


Horizon POS
Used in Food Service
Text Inserter for
                      Horizon POS


DB9 serial port set for pole display.
Customers have used our Logic Controls kit.
Visit: Logic Controls

IBM SurePOS running various POS software.

Text
                      Inserter for IBM Sure POS


Check for pole display on RS232 COM port connector for:
  1. DB9
  2. DB15
  3. RJ45
NOTE: not for RS485 port.
See the IBM pole display above. Often used with Nucleus and Retalix.

IT Retail.
Software and IT services for grocery supermarkets
It Retail
                      for Grocery Supermarket
DB9 on printer.

In Back Office,
POS Information screen "Buffered Receipt"
set for: No.

J2 by J2USA.com

J2 225 POS terminal for Text Insertion.
May need a proprietary 10 pin conductor RJ45 to DB9 adapter cable.
J2 serial
                      cable for connection to Text Inserter.

This is provided only by the manufacturer J2.

Setup the customer pole display per the POS software.

For J2 software, set up pole display as Ultimate Tech (UTC)  and use Text Inserter for Logic Controls which is same command set as Ultimate Tech.

If using POSITouch software, may require handshake adapter. See POSITouch below

Javelin POS with DB9 serial Javelin pole display.
By Javelin Systems Inc.

Set up pole display as Ultimate Tech and use Text Inserter for Logic Controls which is same command set as Ultimate Tech.

Keystroke Point of Sale
Keystroke POS terminal for Text Insertion on
                      a pole display..
Use DB9 serial port set for pole display CDx220
Use kit Partner Tech CD5220

LiquorPOS
by Merchant Software
LiquorPOS for Text Insertion on a pole
                      display.

For DB9 serial port
There are two ways to interface Liquor POS to a VR2004 Text Inserter.

Split the DB9 Serial Pole Display: Logic Controls

Configure at DB9 serial port to be a Journal printer: Journal Printer Kit
The Journal Printer solution may be the only solution if the Liquor POS has a VGA customer display as the DB9 serial port customer display option becomes unavailable or if the pole display is a USB display.


Maitre'D Millennium
Matre'D Logo
DB9
Use Text Inserter kit Logic Controls and be prepared to change command set to GENERIC for AEDEX emulation.
From the Maitre'D setup notes:
Use Ultimate technology.
PD220XLT Pole Display (serial)
9600 baud
no parity
startup mode:
AEDEX emulation
output port enabled
command term. CR only


MICROS  3700, WS4 (Work Station 4) and others with Pole Display on Mini-Din 4.

MINI Din connector.
VRX Company Active Adapter cable.
The end user must be responsible for any and all MICROS technical support. The POS must be setup for a 2x20 customer display on the Mini Din 4 port. Must use the custom VRX adapter cable for this interface. With our adapter cable the KIT_VR2004_IEE is required.

MICROS WS5 (Work Station 5)
DB9 on COM1
The end user must be responsible for any and all MICROS technical support. The POS must be setup for a 2x20 customer display on the COM 1 serial port. Only the standard KIT_VR2004_IEE is required.

MICROS with out pole display. Use interface to receipt printer.
DB25 or DB9 splitter on printer.
See RECEIPT PRINTER ONLY below.

NCC Reflections on SAM4s STP-4700

NCC Reflections POS on SAM4s STP-4700
SAM4s STP-4700 with NCC Reflections POS.
                      Great for Text Insertion

COM port on DB9 or RJ45 wired per SAM4s.
Set COM port for journal printer.
Use with our SAM4s kits.

For Standard Devinition cameras use VR2004 at: SAM4s DB9FM KIT
For IP camera systems use the VR100IP kit KIT_VR100IP_DB9_JOURNAL_PRINTER.

NCR the acronym for National Cash Register.
Logo for the NCR company.



Now owns Radiant Systems and Aloha, CounterPoint and other the NCR RealPOS. See elsewhere in this table the information specific to these POS types.

NCR RealPOS 70 (7402) ®  Used in many 7-Eleven ® stores
NCR RealPOS 70 (7402). This
                      POS is used in 7-Eleven stores.
DB9.

Facing the touch screen the connector is in the lower left marked "RS232".
Serial Pole Display: GENERIC
This POS is used in many 7-Eleven® stores.

The end user must be responsible for any and all NCR tech support required to set the serial port for a pole display.

NetPOS,


See POSIFLEX below

Panasonic JS-950WS  (at a Popey's Kitchen)
All in one touch screen POS.
Panasonic JS=950WS and
                      Text Inserter

DB9 COM port
Please call us at 866-543-8398.

Check each terminal to determine the possible method.

Best: Install Text Inserter either as a 2x20 customer display (most recommended). Split the DB9 serial data for Pole Display and use the kit: Logic Controls

or, as last resort, splitting serial data from the receipt printer.  Check that printer is serial or parallel before ordering.



PAR Tech
RJ45 COM ports.
Set the software for a COM port for a pole display such as Logic Controls. Call VRX Company Inc. for cabling solution.

Partner Tech SP800
All in one touch screen POS.
Partner Tech SP800 and Text
                      Inserter
Use an external COM PORT (DB9 serial port set for pole display)
Set the software for an external COM port for a pole display such as Logic Controls. Call VRX Company Inc. for cabling solution.



PCAmerica
Makes Cash Register Express (CRE), Restaurant Pro Express (RPE)
DB9 serial port

There are two methods to achive success with a PCAmerica-based point of sale. If a serial port pole display is in use, the data going to the display can be split and sent to a Text Inserter.

If there is no pole display, or a USB pole display is in use, the Text Inserter can reiceve data from PCAmerica's DVR Interface.

Demo video on "DVR interface"

Application Notes: Q: What kit should I use?

A: Use the Logic Controls kit, be sure to tell your salesperson that you would like your VR2004 configured for either "PCAmerica DVR" or "PCAmerica Pole Display"


PennyLane or  PennyLanePOS
and Penny Lane Retail Enterprise

Pennylane POS for text insertion on serial
                      port pole display.

DB9 serial port
Serial Pole Display: Logic Controls
Set PennyLane for commands suitable for Logic Control

PointOS and PointOS Professional
...specifically designed for any size bar, club, or restaurant...
PointPOS
                      and Point POS Professional point of sale

DB9 serial port.
Set for Pole Display on. See page 61 of the
PointOS Manager Manual.

PointOS POS, Sample Text Insertion Image


POSitive for Windows and POSitive Retail Manager. Ideal for general or specialty retailers with one or multiple store locations.
POSitive for Windows, # Multi-monitor
                      support
DB9 serial port.

Serial Pole Displays: Logic Controls,  Epson or PartnerTech

NOTE:Use Handshake adapter if no pole display used. See application note.


Application Note for setting up POSitive For Windows for VR2004

POSIFLEX
Posivlex KS6615 POS Terminal
Models may include FT6215, FT6315, KS6115, KS6315, KS6615,  KS6600, and JIVA 8015, 8415
Software includes: Aloha, Maitre’D by POSERA, NetPOS, NextPOS, Positouch, Restaurant Manager® by ASI, Volante and PC America.
DB9 Interface as serial Customer Pole Display models PD2100, PD2200, PD2500, PD2601, PD2501, PD2502, PD2503, PD302 and PD305.

Text Inserter is set for EPSON (DB9 DEV: EPSON POLE) command set.

POSitouch
POSitouch POS
                      Software
POS software

May need a proprietary 10 pin conductor RJ45 to DB9 adapter cable. This is provided only by the manufacturer.

Text Inserter requires Handshake adapter.


There are three solutions depending on the Customer Pole Display type you may have or if there is no Customer Pole Display.

For Epson pole display daisy chained with receipt printer.  Use KIT_VR2004_EPSON_POLE_DISPLAY
split off of the RJ45 connectors of an Epson pole display and the receipt printer. Set the Text Inserter for EPSON (DB9 DEV: EPSON POLE) command set.

For models POSIFLEX: PD2100, PD2200, PD2500, PD2601, PD2501, PD2502, PD2503, PD302 and PD305. POSIFLEX displays support multiple command sets. Set the Text Inserter for DB9 DEV: to match the pole display command set.  Call us for a quote to purchase the VR2004_LOGIC_CONTROLS kit and a handshake adapter part number HANDSHAKE_DB9F_CTS_RTS.

If there is no pole display, set up a COM port for a pole display of type Logic Controls. Use the proprietary 10 pin conductor RJ45 to DB9 adapter cable as necessary. Call us for a quote to purchase the VR2004_LOGIC_CONTROLS kit and a handshake adapter part number HANDSHAKE_DB9F_CTS_RTS.

The POS owner must get any necessary Tech support from POSitouch if required.

We were told that if you have only a pole display without printer you could disable handshake with the file CHKPRTR.SCR with "NNNNNNNN" in the file. This file is in the POSitouch directory.  If the handshaking is disabled then a Handshake adapter to loop back flow control is not required.

POSperfect
POSperfect retail
                      management systems
Retail Management Systems. Customers include liquor stores, grocery stores, shoe stores.

DB9 serial port
Serial Pole Display: Logic Controls

QuickBooks Point of Sale®
by Intuit

Software Packages: Basic, Pro, or Cash Register Plus
DB9 and Handshake Adapter

Serial Pole Display: Logic Controls and Handshake Adatper

Change Note: If the pole display command set is not Logic Controls, then set the Text Inserter to the corresponding command set.

Application Note for setting up QuickBooks Point of Sale® for VR2004


Radiant / NCR ( Dunkin )

May also be Aloha, CounterPoint, Radiant POS software which is NOT the same.
Radiant Systems Logo
RJ125 to DB9 for Radiant.

May be P702 or P703 customer display.
Note: Radiant has been purchased by NCR and so this POS system may be revered to by either or both names and we often refer to some of our solutions as Dunkin where we first encountered the POS now owned by NCR.

Buy kit for appropriate display, P702 or P703. If no display, set POS for P703 (2x20) customer display on COM port. 


Check out our Kits including the kit for Radiant / NCR ( aka DUNKIN) at: Radiant LINK


Regit By
American Precision Instruments.
Regit
DB9 Serial Pole Displays

Retalix
Retalix POS is used in many C-Stores.
Various including
DB9 and
IBM with RS232 on DB15

(Not for RS485 on DB15)
Serial Pole Display: Logic Controls

See also IBM_15K2012
Retalix POS is used in many C-Stores.

Rapid Rental (Apex)
for video and game stores.
Rapid Rental
DB9 Serial Pole Display: Logic Controls

Restaurant Manager® by ASI

Restaurant Manager Logo
DB9 Interface as serial Customer Pole Display models PD2100, PD2200, PD2500, PD2601, PD2501, PD2502, PD2503, PD302 and PD305.

Text Inserter is set for EPSON (DB9 DEV: EPSON POLE) command set.

Retail Management by Chavarro
Go to Chavarro Retail Management



Microsoft Dynamics Retail Management System (RMS), aka MS RMS

If necessary add USB to Serial Port for DB9.
Have set for Pole Display.



Serial Pole Display: Logic Controls

Restaurant Pro Express by PC America
Go to PC America above.



Rink Manager (RMS)
from Front Line Solutions.
Rink Manager from Front Line

If necessary add USB to Serial Port for DB9.
Have set for Pole Display.
Set Text Inserter DB9 DEV for Partnertech.


Ruby SuperSystem terminal. Used with and without the Sapphire server.
Topaz touch screen used with Sapphire server.
POS systems by Verifone.

Ruby Super System


Various.  Serial Journal Printer:
Set for Epson Printer

To learn more about identifying the proper solution for Ruby terminals, check out our Kits including the kit for RUBY at: Video Text Inserter Kit for Ruby All Journal


RPOWER Restaurants

RPOWER for Restaurants

DB9
Compatible with Logic Controls and Ultimate Technologies Line Displays

NOT COMPATIBLE
Sharp consumer grade XE-XXXX

ER-A247, ER-A320, ER-A330, ER-A347, ER-A750, ER-A770, and ER-A771

 Not Compatible
These registers are not compatible with any text insertion because they do not send any  data out a serial port suitable for text insertion.
Consider upgrading to any of the SHARP registers supporting "Print Data Send" or a SAM4s register which support a Remote Journal

Printer. See the SAM4s models at: Video Text Inserter Kits

Sharp ECRS with data type: "Print Data Sending"

ER-A410, ER-A420, ER-A440, (Possibly ER-A450T)

Sharp ERA530

DB9 serial port interface, Handshake Adapter


Check out our Kits including the kit for SHARP PDS at: Video Text Inserter Kits

See the setup notes on our Video SHARP PDS Text Inserter Kit   page.







Sharp® UP-3000

SHARP
                      UP-3xxx POS system
Models include UP-3000, and others with Journal Printer or Security Interface.
Usually DB9 Serial Pole Display or Serial Journal Printer

SmartPOSe
by Sypram Technology
SMARTPOSe, SmartPOSe ideally suited
                    for:Convenience Stores
Contact: pos_inc@yahoo.com

DB9 for Pole display

Serial Pole Display: Logic Controls

Sub Shop  2000(TM) used in Subway

Subway Sub
                    Shop 2000 Point of sale.


DB9 serial pole display. display

Serial Pole Display: Logic Controls

Check for DB9 serial port on pole display. If the Pole Display is USB and does not have a DB9 connection to tap, replace the pole display with a Logic Controls DB9 serial port pole display. 

Sage 100 ERP by
SWK Technologies

Text Inserter for Point of Sale Professional
                      module in MAS 90

Note: Sage 100 ERP is the new name for Sage ERP MAS 90 and MAS 200

DB9 serial port pole display

Serial Pole Display: Logic Controls

Check for DB9 serial port on pole display. If the Pole Display is USB and does not have a DB9 connection to tap, replace the pole display with a Logic Controls DB9 serial port pole display. 



Touch Dynamic hardware.

Touch Dynamic POS for Text Insertion
With Touch Dynamic P07303
Check the actual POS software for pole display types. 

Check pole display command set. Use other than POS7300.

Use Logic Controls if you can. Purchase text inserter for Serial Pole Display: Logic Controls 


Touch Pro POS

Touch Pro
                      POS, for pole display text insertion.
Reliable DOS biased restaurant POS software

DB9 Serial pole display

Purchase text inserter for Serial Pole Display: Logic Controls   Set for text inserter for ADEX command set.

ValuePOS
The best in restaurant Point of Sale systems.  Better graphics, easy to install, easy to program, and best of all, very easy to use



DB9 serial pole display.

Serial Pole Display: Epson Command Set


Versitouch
Versatouch POS software.
DB9 serial pole display.
Serial Pole Display: Logic Controls

Set up Versitouch for appropriate pole display type.  See our Application_Note_VersiTouich_Setup

For Windows (TM) version a loop back adapter is required to satisfy flow control if a real pole display is not connected to the same serial port.


Windward Systems 5
(LiquiorStorePOS)
Windward System
                      5 LiquiorStore POS sporting goods lighting
                      wholesale auto parts
DB9 for Pole display and DB25 for SPP printer.
Serial Pole Display (modes: CD7220 (AEDEX), dumb term, EMACS, Logic Controls, and SENSOR_WD202).
Many Serial Printers and SPP parallel printer (Epson, Star)

Most All Others Usually DB9 or DB25 Many Work Using "Generic" Mode

Electronic Cash Registers Cable Notes: A store manager or owner must take responsibility for setup. This information is FYI only.

SAM4s or Samsung ER-650
See at CRS-USA.COM
SAMSUNG SAM4 ER-650
                      cash register
DB9 and Male-to-Male Gender Changer, Handshake adapter

Check out our Kits including the kit for SAM4s at: Video Text Inserter Kits

See the setup notes on our Video SAM4s Text Inserter Kit   page.

Other SAM4s or Samsung Models with Serial Port.
SAMSUNG SAM4
                      ER-650 cash register
Pictured ER-285M

Models include: ER-285, ER-380*, ER-380M*, ER-390M, ER-5115II, ER-5215M, ER-5200M, ER-5240M, ER-600, ER-650, ER-650R, ER-655II, SPS-520FT, SPS-520RT, SPS-530FT, SPS-530RT, SER-7000, SER-7040, SPS-1000 and SPS-2000.

NCC Reflections on STP-4700 See LINK

Samsung 6540 II (But not the plane 6540, sorry)

* Set serial port for Pole Display
DB9 and Male-to-Male Gender Changer, Handshake adapter

Check out our Kits including the kit for SAM4s at: Video Text Inserter Kits

See the setup notes on our Video SAM4s Text Inserter Kit   page.


Most others with external Serial Port  DB9 Serial
Pole Display or Journal Printer Interface

RECEIPT PRINTER ONLY

Cash register or POS with serial port receipt printer only.  (Without serial pole display and with out journal printer.)

DB25 or DB9 splitter on printer. This is a solution of last resort.
Connect the Text Inserter to the receipt printer with the following caution:

If no pole display is possible and the customer is willing to accept very fast text insertion not suitable for real time viewing, then use the receipt printer. For DB25 printer such as  Epson TM-T88 or Epson TMU950, Use our kit: KIT_VR2004_RUBY_JOURNAL

For DB9 serial printers like a Seiko use:
KIT_VR2004_RUBY_SEIKO

Set the cash register for real time receipt printing (not buffered) if possible.

To further improve compatibility with Text Insert, in the cash register setup, change the receipt formatting for little or no information on the footer. Move all footer information into the header.

Verifone Ruby / Topaz

See the Ruby Kit above.

Electronic Scales
Cable Notes: A manager or owner must take responsibility for programing the Scale. Some scales require certification once a seal is opened. This information is FYI only.

Cardinal Scale Manufacturing Company

Model 210 Storm and others
Text
                      Inserter for indicators of the Cardinal Scale
                      Manufacturing Company
Models with serial port and continuous data. Installer may have to wire serial port in the indicator.
Installer must wire serial port for DB9 connector. TX data to pin 3 and GROUND on pin 5.

Set tyPE= (Continuous Output Format) Set VR2004 SCALE TYPE
SMA
GENERIC
SB-200
GENERIC
SB-400 GENERIC
Rice Lakes IQ355 RICE LAKE
AnDFV
GENERIC
WI110
GENERIC
Number
GENERIC
Toledo Short
 Not Supported
SB500 with Traffic Light
 Not Supported


GSE

Call

Emery Winslow Scale
(See the entertaining story about scales on their web site!)

Model 7400 and 7600E.
Emery Winslow Company.
Models with serial port and continuous data.

 
Installer must wire serial port for DB9 connector. TX data to pin 3 and GROUND on pin 5.

Set Text Inserter for data format same as Rice  Lakes Weighing System .

Mettler Toledo
Models with serial port such as IND310
Mettler Toldeo IND310
Various. Usually must be installed by SCALE vendor. Use the SCALE model of VR2004. 
Set for Mettler Toledo continuous data stream.

Known supported models include:IND101, IND310, IND560, 8530 Cougar Industrial Terminal, Jagxtreme Industrial Terminal.

In general Mettler Toledo scales supporting the SICS (Standard Interface Command Set),
Or the "Simple ASCII Format"


Sartorius scale
Models: GW6202 and GCA16035-0CE

DB 9 Serial Port.
Set Scale Type: GENERIC in VR2004. Use 1 line.

GCA16035-0CE is a flat bed (truck) scale.


Rice Lake Weighing Systems
Models with digital weighing indicator such as IQ 355
Rice Lake IQ 355
Various. Usually must be installed by SCALE vendor. Installer may have to wire serial port in the indicator. SCALE model of VR2004. 
Set for Rice Lakes data stream.

Known scale models include models with the Rice Lakes Weighting systems continuous data format such as IQ355.:

CAUTION: The IQ 355 indicator will required certification once the seal is opened.

Western Scale
Models with serial output.
Weestern Scale (Simulated with data file).
Video of Simulated Scale
Various. Usually must be installed by SCALE vendor. SCALE model of VR2004. 

Set Text Inserter user interface for "Rice lakes Scale"

The Western Digital scale should be setup as if there were to be connected an AURORA Remote Display.

Others: ISWM, Weigh_Tronix, Fairbanks
Call

 

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