VRX Company Inc

Tech Support for VRX Products

When you buy from VRX Company Inc you are not on your own. If you have questions or problems with your VRX Company products, contact us by phone at the number to the left.  You may be given a tech support phone number on which to call back.  We are in the Eastern time zone and prefer to do tech support between 9:00 AM and 4:00 PM. However, with some advanced notice, we will try to accommodate your schedule too.  Tech support is free for our products to the original purchaser. Please have your invoice number available to help us find our records about your purchase so as to faster serve you. If you do not have the invoice handy, please have your product model number and software version available. You can find model number on the bottom label. The software version of your Text Inserter can be displayed by briefly pressing SW1. Power cycle to return to normal operation.

Tech Support for Other Vendor's Products

With our extensive experience interfacing to POS we may be able to help you interface our competitors products. Of course we need to charge for this service.  Visit our Services page for more information.

Question?

If you have questions or problems with your VRX Company products, contact us by phone at 865-805-2437.

Please have your product model number and software version available. You can find the software version of your Text Inserter by briefly pressing SW1.

We are glad to speak with you, but if you prefer to make a request by email, you may send it to support@vrxinc.com

You may also find helpful information at our FAQ page and our POS Manuals page. There you will find both user manuals and applications notes.

If you have a problem, please tell us. If everything is going well, please tell everyone else.

Recognizing the Important Suppliers who Support VRX Company

VRX company is lucky to have three important suppliers close to us here in Tennessee and whom we recommend.